Due to the limited edition nature of many of our items and limited quantities available, if a size needed for exchange is sold out, store credit will be issued. 

If you placed an order using Afterpay or ShopPay and you'd like to return/exchange an item(s), the exchange process is the same as if you paid with a credit card or PayPal. The total cost of your item(s) returned will be applied to a Black Salt gift card/store credit. However, you will still be responsible for the remaining payments to Afterpay from your original purchase. 

Store credit is issued in the form of a Black Salt gift card via email. Once you receive your store credit, it can be used at any time toward a future purchase(s). It does not have to be used all at once, and can be applied to shipping costs as well.

Store credit does not expire as long as our shop is around, but we recommend using within 1 year so you don't forget about it!

If you've submitted an exchange/return inquiry and decide to keep the item, please contact us asap at info@shopblacksalt.com so we can close the case and put any item on hold back up for sale so another customer can purchase.

During the holiday season between late November and through December, we will extend our exchange policy for items purchased as a gift. Items can be exchanged for store credit or other items until January 10th as long as they meet all of the exchange guidelines above. Contact us at info@shopblacksalt.com for more details.